Talk about a whirlwind. On her first day on the job with Continuing Studies, Megan McDonald immediately jumped into the design & launch of a trailblazing technology platform for recruitment.
Month: September 2020
High-Touch, High-Tech: How UW–Madison Online Is Using a CRM to Support Learners
In order to achieve a human-touch level of individualized support, the online undergraduate degree program is implementing the high-tech Salesforce customer relationship management (CRM) system.