Engagement solutions news

Eloqua Function Issues: What To Do On April 19, we had an outage that caused our campus users to be unable to log in to Eloqua in the morning hours.  While this is rare, this …

The Eloqua we experience now is forever changing. Oracle is constantly improving and adjusting to keep pace with other tools and technology. New features are shared quarterly in “Releases.” Making time to learn the new …

We are currently conducting a Short Message Service (SMS), a.k.a. “mobile texting” pilot to learn how best to apply this Eloqua feature to our campus needs. Eloqua SMS supports a variety of use cases: Lead …

Eloqua Event management simplifies the process of event registration communications and functions. Also on the horizon, we are testing this feature for our campus needs.  The Eloqua Events module will allow you to manage event …

We continue to have campus users inadvertently sending out emails with the incorrect sender email (a.k.a.“from”).  Please remember to use the mail server: @explore.wisc.edu, and add any name/wording you like before the @ symbol, but …

New Home, New Partnership In January 2022, the Marketing Automation (MA) team moved from the Division of Continuing Studies to the Department of Information Technology. More than just migrating the few blocks from Park St. …

Ryan Schwenn started October 18th as the Marketing Automation Administrator in the DCS central office. In this new position, Ryan will work with Jim Padley to support and expand UW-Madison’s use of Oracle’s marketing automation platform, Eloqua. …

The Marketing Automation Team is pleased to announce that you can now use DoIT Help Desk services to find Eloqua help. If you have a question, issue or problem with Eloqua, you can now turn …