Eloqua Function Issues: What To Do On April 19, we had an outage that caused our campus users to be unable to log in to Eloqua in the morning hours. While this is rare, this …
Justin Masuga
New Features from Oracle Eloqua
The Eloqua we experience now is forever changing. Oracle is constantly improving and adjusting to keep pace with other tools and technology. New features are shared quarterly in “Releases.” Making time to learn the new …
Outbound SMS (Text) Messaging Campus Pilot
We are currently conducting a Short Message Service (SMS), a.k.a. “mobile texting” pilot to learn how best to apply this Eloqua feature to our campus needs. Eloqua SMS supports a variety of use cases: Lead …
Eloqua Event Management Campus Pilot
Eloqua Event management simplifies the process of event registration communications and functions. Also on the horizon, we are testing this feature for our campus needs. The Eloqua Events module will allow you to manage event …
Avoid this Email Error: Set Your “From” Address Correctly
We continue to have campus users inadvertently sending out emails with the incorrect sender email (a.k.a.“from”). Please remember to use the mail server: @explore.wisc.edu, and add any name/wording you like before the @ symbol, but …
Marketing Automation Team Notes
New Home, New Partnership In January 2022, the Marketing Automation (MA) team moved from the Division of Continuing Studies to the Department of Information Technology. More than just migrating the few blocks from Park St. …
Welcome Ryan Schwenn, Marketing Automation Administrator
Ryan Schwenn started October 18th as the Marketing Automation Administrator in the DCS central office. In this new position, Ryan will work with Jim Padley to support and expand UW-Madison’s use of Oracle’s marketing automation platform, Eloqua. …
4-Step Guide to Supporting Students During COVID-19
In this Salesforce.org blog post, learn how UW–Madison applied its CRM-powered processes to tackle isolation and quarantine on campus.
Salesforce Powers Multiple Recruiting Efforts Across UW–Madison
From scaling graduate programs to a major increase in applications, learn more about how UW–Madison uses Education Cloud to power recruiting efforts and serve prospective students.
OneBadger CRM: 2020 Year in Review
From Kyla Farroll: Although the calendar year did not transpire as I originally thought, I wanted to take some time and share what this year looked like, through my eyes, for the OneBadger CRM program.